We’re very pleased with the feedback we’re getting on our book, “Who’s Your Gladys?” The ten companies that shared their secrets of customer service success have given our readers so many great tools they can implement right now to create exceptional service at their companies. AFter reading “Who’s Your Gladys?”, have you tried the principles in the book? If you did, what happened?
We want to hear from our readers! Tell us your story. It just might get you featured on this blog or even in our next book. Please email a brief summary of how you used one of the strategies or tips in our book to Submissions@whosyourgladys.com.
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