Five Ways to Keep Your Customers Loyal, Satisfied and Saying Positive Things
Today’s guest blogger is Lisa Ford, a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of
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“Who’s Your Gladys?” – Now Available in Paperback – Do You Have Your Copy?
Singapore Airlines charges more for seats and fills them. “Chicken Soup for the Soul’s” Jack Canfield sets limits with audiences and they love him for it. Paul Reed Smith
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A Customer Complains – Then What?
Last month, I wrote of an experience that my family had at a local entertainment center that offers go-kart riding, batting cages, rock climbing, bowling and other fun activities.
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How It Should Work
I bought a can of hairspray a few weeks ago and was unpleasantly surprised the next morning when it wouldn’t spray. Full can of hairspray at the ready, I
Continue Reading →Customer Service: Reconsider Who Your Customers Are
Today’s guest blogger is Paul du Toit , a Certified Speaking Professional, published author and established authority on sales, service and presentation. He’s delivered Mindset Shifting talks, seminars and
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When a Favored Employee Leaves the Company, Ensure that Your Customers Don’t
Your best employees work hard to build long-term relationships with your customers and vendors. Over time, trust builds; attachments form, and when that valued person moves on, so might
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It’s Not Always What You Say, It’s How You Say It
My husband and I just returned from a fantastic vacation in Colorado. While the trip was wonderful, we experienced two cases of restaurant service providers who were so frustrated
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Communication…Ideas to Consider by Jaimy Weiler
Today’s guest blogger is Jaimy Weiler, a business & executive consultant, speaker and author. She is also the owner of One Heart Waking, a business & executive consulting firm. Her
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